Return and Exchange Policy

Return & Exchange Policy – Mutamed Store

At Mutamed Store, we care about customer satisfaction, which is why we provide a clear return and exchange policy:

• Customers have the right to request a return within 7 days of receiving the order.
• The product must be in its original condition and unused.
• The customer bears the shipping cost if the return is not due to a defect.
• In case of a manufacturing defect, we cover the full shipping cost.
• Refunds are processed within 3–7 business days after receiving and inspecting the product.

To request a return, please contact us via WhatsApp or email.

Please contact us through:

• Unified Number: +966599076302
• Email: [email protected]

We will arrange product pickup through a shipping company representative.

Thank you for trusting Mutamed Store.